Descrierea companiei:
About our client:
Ou client is a recognized leader in business process outsourcing (BPO).
Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence? Then please come and join our client team!
About us:
We are active in the industry of Consulting in Management & Human Resources were we believe we can put the people made to work togheter in contact. The services that we provide for our clients today are:
- business development consultancy;
- recruitment 50 & recruitment & selection;
- executive search;
- training needs analyzes and program management for the SALES FORCE.
History:
Job Connect started in december 2007 in Sibiu as a recruitment company. At the beginning of the year 2009, we began to diversify our services according to our clients needs.
In a few words:
We thing that the words that describes the best what we do are: QUALITY, INVOLVEMENT, PASSION and EQUITY.
Profil/Cerinte:
The ideal candidate:
People skills;
Communication & Influencing skills;
Adherence to Company values;
Coaching skills;
Conflict resolution and problem solving;
Delegation / follow up;
Accurate, methodical with detail orientation
Customer centricity;
Prioritizing & organizing skills;
Effective time management;
Presentation skills;
High proficiency in English and proficiency in a second foreign language
Proficiency in MS office applications
Descriere:
Tasks:
Motivates and persuades others to common goals.
Responsible for achieving team SLA’s (Service Level Agreement);
Understand and capture customer baseline data around SLAs and operational metrics transition;
Daily Reporting for Productivity;
Daily work allocation;
Coordinating team schedule and leave planning;
Adherence to break timings by their teams;
Conduct one on ones on monthly basis, quarterly, midyear and yearly appraisals;
Develop and maintain Incentive program for Team members.
E-mail your detailed CV (word or text only) to: office@jobconnect.ro